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Customer Service horror story

Jet Moses

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I've been pretty pissed off at a company before, but I never would have taken it this far:



I had a corporate AMEX card that I never really wanted. When I first got it I never called to activate it nor did I even open the letter it came in. Sure enough 2 months later there's a $1600 dollar charge bill from a Home Depot in Flint, Michigan. I called AMEX and explained that the card was NEVER out of my apartment nor even ever activated. They called me back several weeks later and said it was a case of insider fraud at HD and all charges were taken off. I thought it was nice of them to call me back and let me know.

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